Tag Archives: booking

Current status: limited open (pt 4)

April 26, 2015The Business of Floatingbooking, business, hours, scheduling, statusSara

Our calendar is now fully open and we have two tanks running. We’ll expand to four tanks as soon as we can get funding. In the meantime, you can make an appointment at floatboston.com/book. Our calendar has been consistently full about three to four weeks out, but you can follow us on Twitter or Facebook to get news of open spots.

Appointment times:

Monday: first appointment at 1pm, last at 9pm.

Tuesday: first appointment at 9am, last at 9pm.

Wednesday: first appointment at 1pm, last at 9pm.

Thursday-Sunday: first appointment at 7am, last at 9pm.

(all appointment times are on odd hours.)

Expanded hours

March 12, 2015The Business of Floatingbooking, business, hours, schedulingcolin

We have just extended our hours adding morning and late-evening slots on Thursdays, Fridays, and Sundays beginning on March 26th. If any of those times sound good to you, you can book them yourself using our online system, or write to us at booking@floatboston.com and we’ll be glad to help. If you have booked a time later in April and want to change it, that’s no problem at all.

ETA: Starting April 6th, we’re adding 9pm on Mondays, Tuesdays, and Wednesdays, and mornings on Tuesdays starting at 9am.

Joining our waitlist

March 11, 2015The Business of Floatingbooking, floatbot, waitlistSara

We’ve had a fantastic response to our opening! As you may have noticed, we’re booked for… several weeks. You can always reserve a spot next month, but what about the meantime?

Did you know that we have an automated waitlist? Continue reading Joining our waitlist →

Booking system known issues

February 25, 2015The Business of Floatingbooking, issues, payment, questions, reservations, techcolin

People attempting to claim their pre-ordered floats are encountering a few issues in the booking system.

System is asking you to pay when you have already bought credits:

First make sure you’re logged in: under “Booking” it should say “Welcome, yourname“. If not, click “login” and use the email address you gave when you pre-ordered. (If you haven’t logged in before, when you get to the login page, click on “forgot your password?”at the bottom. Enter the email you used in our campaign (that bit is important) and hit “reset my password”.)
If you bought from our crowdfund campaign, you have 90-minute float credits. Choose the 90-minute length from the green dropdown under “How would you like to pay for your floats?”

The system should immediately switch to show you “existing credit” instead of the price of the float.

Can’t go back from “How would you like to pay for your float?”

This is a bug we have reported to our booking provider. ~~If you end up on this page and want to change what date or time you want to reserve, you can log out and log back in – this should at least let you get out of this page.~~ Fixed! Click the red “start over” link at the upper left.

Thank you for your patience as we are getting this operation off the ground. We’re fixing the problems as quickly as we can.