Last updated: August 12, 2026
FloatBoston is operated by Nordic Health LLC ("FloatBoston," "we," "us," or "our"), located at 515 Medford Street, Somerville, MA 02145. This policy explains what information we collect, how we use it, and the choices you have.
We collect information you provide directly to us, including:
We also collect limited technical information automatically when you visit our website, including your IP address, browser type, device type, pages viewed, and referring site. This is used to operate the site, understand how it is used, and measure the performance of our advertising.
FloatBoston collects mobile phone numbers in order to communicate with clients by text message.
We do not sell, rent, or share mobile phone numbers or SMS consent with third parties or affiliates for their own marketing purposes. Mobile information is shared only with service providers that help us deliver messages on our behalf, and those providers are prohibited from using it for any other purpose.
How you consent. You may consent to receive text messages from us by checking the consent box on a form on our website, by providing your number on an intake or booking form that includes SMS consent language, or by sending us a text message or website chat message directly. Consent to receive text messages is never a condition of purchasing any service.
What we send. Messages relate to appointment scheduling and reminders, responses to questions you have asked us, and follow-up regarding services you have inquired about. Message frequency varies based on your interaction with us.
Cost. Message and data rates may apply. We are not responsible for charges assessed by your mobile carrier.
How to stop. You may opt out at any time by replying STOP to any message from us. You will receive a single confirmation message and no further texts. Reply HELP for assistance, or contact us using the details below.
Delivery. Mobile carriers are not liable for delayed or undelivered messages.
We share information with third-party providers only as needed to run our business. These include our booking and scheduling platform, our payment processor, our email marketing platform, our customer messaging platform, and website analytics and advertising platforms. Each is bound to use the information only to provide services to us.
We may also disclose information where required by law, in response to valid legal process, or to protect the rights, safety, or property of FloatBoston, our clients, or others.
We do not sell your personal information.
Our website uses cookies and similar technologies to keep the site working correctly, remember your preferences, and measure the effectiveness of our advertising. We use advertising and analytics tools that may set cookies to help us understand how visitors find and use our site, and to show relevant ads on other platforms.
Most browsers let you refuse or delete cookies through their settings. Some parts of the site may not function properly if cookies are disabled.
If you use the chat feature on our website, we collect the name, email address, and any information you choose to provide in the conversation. This is used to respond to your inquiry and to follow up with you. If our team does not reply while you are still on the site, we may email you a copy of the conversation along with our response.
We retain client records, booking history, and signed waivers for as long as you remain a client and afterward as needed to meet our legal, insurance, tax, and recordkeeping obligations. Marketing contact information is retained until you unsubscribe or ask us to remove it.
To make a request, contact us using the information below. We may need to verify your identity before acting on a request.
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. Minors may use our services only with the consent and supervision of a parent or legal guardian as described in our waiver.
We may update this policy from time to time. When we do, we will revise the date at the top of this page. Material changes will be communicated through our website or by email.
FloatBoston (Nordic Health LLC)
515 Medford Street
Somerville, MA 02145
Email: info@floatboston.com
Web: floatboston.com